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Frequently Asked Questions
For quick answers to common inquiries about our products and services. If you need further assistance, please contact us directly.
Online Order
Simply browse our collection, select your desired items, and click “Add to Cart.” Follow the prompts to complete your purchase.
Once an order is placed, we can only modify or cancel it within 24 hours. Please contact us as soon as possible if you need to make changes.
We accept major credit cards, PayPal, and other secure payment options. Check our payment section at checkout for details.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment.
Welding Jewellery
Welding jewellery involves fusing metal directly onto your body, creating a permanent and unique piece that symbolises connection.
Yes! Our trained professionals ensure a safe and comfortable experience throughout the welding process.
Absolutely! You can choose from various chains and add personal touches to make your piece uniquely yours.
Piercing Experience
Yes, we provide professional piercing services at our studio, ensuring a safe and hygienic experience.
We provide detailed aftercare instructions during your appointment. General care includes keeping the area clean and avoiding touching it with dirty hands.
Yes, we welcome walk-ins for piercings, but it’s best to check availability or book an appointment in advance.